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● Open Daily 8:00 AM – 8:00 PM
WME – Western & Middle East Tr. LLC

OUR VALUE-BASED SERVICES

What you get beyond the product

Buying tools is the easy part. What keeps UAE contractors, workshops and facilities teams coming back is everything around it — 7,000+ SKUs on the shelf, 77+ authorised brands, a 60,000 sq. ft. distribution centre, and a service centre that repairs and calibrates what we sell.

01

Diverse inventory

Over 7,000 SKUs held across power tools, hand tools, welding, automotive, pumps, safety and consumables — so most orders are filled from stock instead of waiting on an import.

  • 7,000+ SKUs in stock
  • 77+ brands under one roof
  • Single-supplier convenience
02

Quality assurance

Every product is sourced through the manufacturer’s authorised channel and carries genuine manufacturer warranty — no grey imports, no counterfeit risk.

  • Authorised distribution only
  • Manufacturer warranty
  • 51 exclusive partnerships
03

Expert assistance

A trained sales team that knows the products specifies the right tool for the job, whether you need one drill or a full site package.

  • Product selection advice
  • BOQ and part-list pricing
  • Technical specification support
04

Efficient logistics

A 60,000 sq. ft. distribution centre and our own delivery fleet move stock to your site across all seven emirates, or hold it for same-day collection.

  • 60,000 sq. ft. distribution centre
  • UAE-wide site delivery
  • Same-day counter collection
05

Dedicated clientele support

Contractors, workshops, factories, facilities teams and procurement departments work with a consistent point of contact who knows their account.

  • Named account contact
  • Repeat-order history
  • Project and fit-out support
06

Competitive pricing

Buying direct from manufacturers in volume means genuine trade pricing, with better rates as quantities scale on project work.

  • Direct manufacturer pricing
  • Volume and project rates
  • Transparent written quotes
07

Warranty & repairs

Our in-house service centre handles warranty claims and paid repairs for the equipment we sell, with spare parts held locally.

  • In-house warranty handling
  • Spare parts stocked
  • Diagnosis before any paid work
08

Calibration

Measuring and torque instruments calibrated and certified, so your quality and safety documentation stands up to audit.

  • Torque tools and gauges
  • Levels and lasers
  • Calibration records issued
09

Returns & refunds

A straightforward returns process on unused stock in original condition, because ordering the wrong part should not cost you the job.

  • Clear returns window
  • Unused, original condition
  • Exchange or refund

01 · SERVICE CENTRE

Repairs, servicing and AMC in Sharjah

Our Distribution & Service Centre handles power tool repairs, generator and pump servicing, measuring tool calibration and annual maintenance contracts for equipment fleets — with spare parts held locally so repairs are not waiting on shipping.

Power tool repairs
Motors, switches, brushes, gearboxes
Generator & pump servicing
Scheduled service and breakdowns
Calibration
Torque tools, gauges, levels and lasers
Annual maintenance contracts
Planned servicing for equipment fleets

02 · FAQ

Service questions

Need something specific? Call +971 6 558 4120 or message us on WhatsApp.

Alongside supply we provide in-house warranty handling and repairs, calibration of measuring and torque instruments, UAE-wide logistics from our 60,000 sq. ft. distribution centre, technical product advice, BOQ pricing and annual maintenance contracts.

Send your list. We'll price it today.

Trade pricing from stock, with delivery across all seven emirates.